Our Story

Prossie Lockett founded B’zoe in 2011, shortly after immigrating to the United States from Uganda. Upon arriving, she promptly gained citizenship and settled in Bellevue, Washington. Her primary focus was on supporting her family as a single mother. Prossie has always been passionate about caring for others and helping people when they need it most.

When she left Uganda, Prossie felt an overwhelming physical and emotional distance from her mother, who was aging back home. This compassion swiftly translated into inspiring her to become a Certified Nurse Assistant. The caregiving field aligned perfectly with her personal and professional goals when she founded B’zoe.

Prossie’s first client started off as a close friend and quickly became family. Her client was in need of individualized care and companionship in her senior years.

While her certification made her a respectable candidate, it was her compassionate heart that made the difference for her client. Eventually, she handled 24-hour care for the woman Prossie and her family quickly grew to love.

This experience opened the door for Prossie to see precisely what quality in-home caregiving meant to not only her client but their loved ones.

Our mission works to reflect Prossie’s organic commitment to providing specialized caregiving services for private clients, hospices, and facilities in a reliable environment. At B’zoe, we know how much your loved ones mean to you. Because of this, our staff maintains a consistent commitment to advocating for their well-being at all times. The story of B’zoe‘s founding is indicative of Prossie’s ability to lead by example in letting “Our Family Take Care of Yours.”

Meet The Team

B’zoe is a customer centric “people first” company. From our staff to our customers, we are continuosly improving to ensure that we are consistently delivering on our promise to provide seniors and those who need additional help in-home care in a loving, respectful and responsible way.

Prossie Lockett
Founder & CEO
Nyonza Musinguzi
Vice President of Operations & Business Development
Gloria Bushuyu
Director of Finance & Accounting
Tanya Gonzales
Operations Manager
Angel Mercado
Client Care Manager
Eduardo Pena
Business Operations Manager
Marco Mendoza
Operations Specialist
Luis Reyes
Operations & Accounting Coordinator

Careers at B'zoe

At B’zoe, we are constantly growing. We provide a positive and welcoming environment to every new hire.
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Prossie Lockett, the visionary Founder and CEO of B’Zoe, a beacon of compassionate and personalized care since its inception in 2011. With a career that extends over 15 years, Prossie’s profound expertise in providing care for the sick, elderly, and disabled within the sanctity of their homes has been the cornerstone of our mission and values. Her comprehensive certifications, including Nurse Delegation, CPR, First Aid, Food Handling, and Business Administration, complement her extensive experience, particularly in working with Dementia and Alzheimer’s patients for over a decade.

Beyond her clinical skills, Prossie has ventured into procurement and contract law, showcasing her versatility and commitment to excellence in all facets of healthcare and business management. Her holistic approach to patient care emphasizes the importance of physical and mental stimulation, aiming to foster a serene and engaging environment for all patients under her care. Prossie’s personalized care strategies address the emotional, social, and nutritional needs of her patients, ensuring a well-rounded approach to health and well-being.

A staunch advocate for her patients, Prossie works tirelessly to ensure that all relevant information is communicated to loved ones, maintaining an open and collaborative relationship with family members. This ensures that every patient receives the highest level of care in the comfort of their own home. Leading B’Zoe with a blend of compassion and elegance, Prossie navigates challenges with unparalleled grace, setting an example of leadership that inspires her team to excel.

Described by employees and clients alike as kind, reliable, skillful, trustworthy, and an exemplary team player, Prossie’s impact on B’Zoe and the lives of those we serve is immeasurable. Her dedication not only elevates the quality of care we provide but also fosters a culture of respect, integrity, and unwavering support within our organization.

In her free time, Prossie cherishes moments spent with her family, enjoys leisurely walks, and relishes the excitement of watching sports. Her personal interests further illustrate her well-rounded character and commitment to a balanced life, both professionally and personally.

As the founder of B’Zoe, Prossie Lockett embodies the spirit of caregiving with a heart full of empathy and a mind focused on innovation. Her leadership not only guides our team but also lights the way for a future where every client feels valued, cared for, and respected.

Nyonza Musinguzi, our Vice President of Operations, whose lineage and passion for caregiving are deeply rooted in the foundational ethos of our organization. As one of the sons of our company founder, Prossie Lockett, Nyonza’s early life was imbued with the principles of compassion, care, and respect—values that his mother meticulously infused into the fabric of B’zoe and which Nyonza has carried forward with exemplary dedication.

Raised in the Seattle area and a proud alumnus of Bellevue High School, Nyonza embodies the spirit of a true Washingtonian. His early fascination with business and innate knack for leadership propelled him into the workforce at a young age, beginning his illustrious career in business management with MOD Pizza. There, Nyonza honed his skills, particularly within the New Store Development team, where he became a pivotal figure in the launch of high-profile locations, including MOD Pizza’s flagship location in Seattle’s Occidental Square-Pioneer Square.

After contributing six and a half years of innovative work to MOD Pizza, Nyonza embarked on a new chapter with B’zoe, stepping in as the first Director of Operations. Bringing with him an intimate understanding of the industry and a familial approach to team management, he has since been a catalyst for nurturing a family-like atmosphere among our staff. Under his leadership, B’zoe has introduced several employee benefits programs, such as personal time off, sick time, 401k plans, and a vehicle assistance program. Nyonza’s focus on enhancing employee satisfaction has significantly reduced turnover, fostering a stable and content workforce that directly benefits the well-being of our clients.

At the heart of Nyonza’s daily endeavors is an unwavering commitment to our clients and their families. He takes a hands-on approach in understanding the unique care needs of each client while fostering collaborative relationships with facilities to ensure optimal staffing solutions. Nyonza’s visionary leadership, coupled with his ability to execute with precision and care, truly embodies the B’zoe promise—letting our family take care of yours.

Away from his professional responsibilities, Nyonza cherishes his free time engaging in outdoor activities like hunting and fishing, alongside enjoying football. Currently residing in Austin, TX, he embraces the challenges and opportunities of bringing B’zoe’s compassionate care model to our newest market in Texas.

Nyonza Musinguzi is not just a leader; he is a beacon of the values that B’zoe stands for. As we look to the future, we are confident that under Nyonza’s guidance, our organization will continue to flourish, embodying the principles of care, compassion, and respect in every facet of our work.

Tanya Gonzales our Operations Manager, whose lifelong dedication to healthcare and unwavering commitment to client advocacy, rights, and compliance has been instrumental in shaping her illustrious 30-year career in the healthcare industry.

A proud Montana native, Tanya’s passion for healthcare was ignited in grade school, inspired by her grandmother’s compassionate act of brightening the lives of nursing home residents with vases of flowers. This early exposure to caregiving, further deepened by her personal experience caring for her own grandparents, set the foundation for a deeply rooted commitment to enhancing the lives of others.

Tanya’s professional journey is distinguished by her specialization in Geriatric Care, particularly Alzheimer’s and Dementia care, underpinned by her credentials as a Licensed NAC with Manager’s Credentials. Her expertise spans medication management, case management, hands-on care, and caregiver training, always focusing on treating clients with dignity and ensuring their quality of life is maximized, while supporting their need for assistance.

Her knowledge extends across various care settings, including Adult Family Homes, Memory Care, Skilled Nursing, Assisted Living, Independent Living, and In-home care, with significant experience in long-term care, Veterans Affairs, DDA, and DSHS. Tanya is a staunch advocate for keeping clients in their familiar surroundings, easing the burden on families so they can cherish their time with loved ones.

A passionate hospice volunteer since high school, Tanya’s dedication to end-of-life care reflects her belief in the importance of compassionate support during life’s final chapter.

Outside of work, Tanya’s greatest joys are her family and their beloved English Bulldog, Maisy. She finds happiness in laughter with her husband, quality time with her four children and three grandchildren, traveling, shopping, visiting Craft Fairs, decorating cakes, and cheering on her son at lacrosse matches.

Tanya Gonzales brings to our team not only a wealth of professional expertise but a heart full of compassion and a steadfast commitment to client care.

Angel Mercado, our Client Care Manager, whose diverse and heartfelt career in healthcare and client care is a testament to her unwavering dedication to enhancing the lives of those in need.

Born and raised in Oceanside, California, Angel’s journey began with a noble stint in the Naval Reserves as a Machinist Mate in Point Loma, reflecting her early commitment to serving others. Her personal life is just as fulfilling, being a proud parent to five wonderful children, whose ages span from 26 to 11, showcasing her nurturing nature at home and in her professional endeavors.

Angel embarked on her healthcare career as a caregiver in 2005, transitioning to a Certified Nurse Aid in 2009, focusing on Rehab and Med Surg. Recognizing the growing need for compassionate home care, she ventured into providing private home care services, enabling clients to receive top-notch care in the comfort of their homes alongside a close-knit group of friends and colleagues.

In 2019, Angel took a significant step forward by moving to Kirkland, Washington, to embrace the role of Resident Care Coordinator at an Assisted Living Facility in Redmond. However, her adaptability and leadership skills were truly put to the test with the onset of the pandemic, during which she joined Curative Inc., a Covid testing company. As a field operations manager/regional manager, Angel was instrumental in launching testing sites across the West Coast, contributing significantly to public health efforts through PCR testing, antigen testing, and in vitro molecular diagnostic testing.

Post-pandemic, Angel has found her calling as a Client Care Manager, where her passion for ensuring the safety and comfort of our clients in their homes shines through. Angel takes pride in her work, continually striving to meet the needs of our clients with empathy, expertise, and excellence.

Eduardo Luna, our Business Operations Manager at B’zoe, whose extensive background and multifaceted skill set have become fundamental to our operational strategy and success. With 15 years of rich experience spanning diverse sectors such as education, customer service, logistics, real estate, and outsourcing, Eduardo brings a wealth of knowledge and insight to our team. Fluent in Spanish and deeply committed to continuous learning, he is currently enhancing his expertise through an online master’s program in Big Data and Business Intelligence.

Eduardo’s journey with us began in 2022, quickly becoming an invaluable member of the B’zoe family. His leadership has been pivotal across crucial commercial stages, including business consulting, product presentations, lead generation, recruitment, onboarding, and training. His ability to navigate these essential functions with precision and foresight showcases his unique blend of strategic thinking and operational acumen.

A detail-oriented team player, Eduardo excels in multitasking, always with an eye toward anticipating risks and identifying opportunities. His approach to operations management is characterized by a proactive and analytical mindset, ensuring that our team remains agile and effective in an ever-evolving industry landscape.

At the core of Eduardo’s role is his dedication to enhancing the recruitment and onboarding processes. He adeptly manages and collects data to support his colleagues, while also guiding candidates toward building extraordinary labor experiences. His contributions are critical in shaping a workforce that is not only skilled but also passionately committed to making a difference in the provision of healthcare services to our clients.

Eduardo’s commitment to operational excellence and his visionary leadership are invaluable to B’zoe. His efforts not only strengthen our internal processes but also amplify our ability to deliver compassionate and high-quality care to those we serve.

As we continue to grow and navigate the challenges ahead, Eduardo Luna’s role as our Business Operations Manager will undoubtedly be a driving force behind our achievements. His strategic insight, dedication to team success, and commitment to creating meaningful labor experiences are pillars upon which our operational strategy is built.

Marco Mendoza, our Operations Specialist at B’zoe, whose versatile expertise and innovative approach have become instrumental to our operational excellence. With a robust five-year background that traverses the realms of customer service, logistics, marketing, and graphic design, Marco stands as a testament to the power of diverse skill sets in navigating the complexities of multifaceted industries.

Marco’s role within B’zoe is both pivotal and encompassing. He skillfully facilitates cross-channel feedback, ensuring seamless communication across departments and enhancing our ability to respond to client needs swiftly and effectively. Collaborating closely with leadership, Marco plays a critical role in identifying departmental needs, aligning them with our organizational goals to foster a harmonious and efficient working environment.

His commitment to operational excellence is unwavering. Marco is at the forefront of process analysis, constantly seeking out avenues for continuous improvement. His ability to pinpoint and resolve production challenges, all while maintaining strict adherence to operational guidelines, ensures that B’zoe operates like a well-oiled machine, ready to deliver the compassionate care we are known for.

A keen strategist, Marco’s talent for insight shines through in his delivery of comprehensive reports and strategic goal setting. He oversees the Alaya Care Platform with meticulous attention, a cornerstone technology that propels B’zoe’s operations forward. His dedication extends beyond the technical aspects, as he provides steadfast support for our day-to-day functions, ensuring that every element of our operation aligns with our core values of care and excellence.

Marco’s multifaceted expertise not only enriches our operational framework but also embodies the innovative spirit of B’zoe. His ability to juggle various aspects of our operations with grace and proficiency makes him an invaluable asset to our team.

As we continue to navigate the challenges and opportunities within the healthcare industry, Marco Mendoza’s role as an Operations Specialist will undoubtedly play a pivotal role in shaping the future of B’zoe. His dedication, versatility, and strategic vision are integral to our mission of providing unparalleled care and service.

Luis Reyes our Operations and Accounting Coordinator, a role critical to our organization’s success. Luis is a seasoned professional whose career has been defined by a unique blend of technology expertise and a customer-centric approach, making him an invaluable asset to our team.

Luis’s professional journey is impressive, with over a decade of experience that showcases his versatility and commitment to excellence. His foundation in software engineering and extensive IT knowledge have been the bedrock of his career, enabling him to address and solve complex challenges with grace and innovation.

Over the past five years, Luis has honed his skills in developing elegant solutions to intricate problems. His ability to code complex algorithms and architect sturdy systems demonstrates his profound understanding of the technological landscape, which is in constant flux. This expertise not only enhances our operational capabilities but also ensures we remain at the forefront of efficiency and effectiveness.

What truly sets Luis apart is his passion for pushing the boundaries of technology to achieve groundbreaking results. He is driven by a desire to optimize processes, enhance user experiences, and tackle complicated issues head-on. His pursuit of innovation is relentless, reflecting a deep-seated belief in the transformative power of technology to improve our operations and service delivery.

Luis’s role as Operations and Accounting Coordinator is pivotal in integrating our technological and financial operations, ensuring seamless processes that support our mission and values. His forward-thinking approach and problem-solving abilities enable us to adapt and thrive in an ever-changing environment.

Outside of work, Luis’s interests in emerging technologies and trends keep him engaged with the latest advancements, further enriching his contributions to our organization.

We are excited to have Luis Reyes on board, bringing his dynamic skill set, rich experience, and innovative vision to our team. His dedication to excellence and innovation will undoubtedly propel us toward achieving our goals and beyond.